• Domain Name Registration & Hosting
• Public IP Addresses: Available with upon request.
• Additional Email Addresses (Boxes): From 5 to 50 10-MB Boxes are available according to your requirements.
• Additional Storage: from 10MB to 100 MB.
• Fully managed: Our Network consisting of our core routers, edge routers and customer CPEs are monitored by us 24/7, 365 days a year. This means that problems can be immediately be identified and rectified, often before they impact your organization.
• Project management: With DIC Telecom you will be working with a team of experienced professionals. Our Business Consultants are experts in the latest technology, and will design solutions to suit your needs. Once your service is up and running a dedicated Account Manager will support you.
• Fault management: Our internet services have a fault management centre available around the clock on a dedicated number. With direct access to IP management systems and monitoring applications, DIC Telecom aims to fix faults according to the agreed SLAs and will keep you informed of progress with regular reports. The SLAs reflect our clear understanding of your organization’s requirements.
• Technical support and advice: We offer dedicated business technical support so you can get the best out of the internet. DIC Telecom expertise includes advice on setting up email systems, domain name configuration, registering Internet Protocol (IP) addresses, Local Area Network integration, Virtual Private Networks, diverse connections, firewalls and managed security.