Cutting edge technology, and the wealth of services provided at Dubai Internet City are key factors influencing businesses to migrate or establish their presence in the knowledge hub of the region. Whatever the requirement, Dubai Internet City offers the flexibility, scalability, and the technology needed to deliver solutions of tomorrow today.

The platforms and infrastructure supporting Dubai Internet City’s services have been carefully engineered and implemented to provide the best quality of service at the highest levels of availability, performance, and in harmony with customer expectations and global standards.

Dubai Internet City aims to be the technology One Stop Shop for its business partners.  Solutions include:

Telephony:
Dubai Internet City’s voice infrastructure has been built on IP Telephony. This technology allows for data, voice, and video to be transmitted over a single, IP-based network infrastructure. Combining multiple types of traffic on a single network connection reduces cost of investment in separate networks and the complexity in managing and maintaining both networks.

Our telephony solution provides clients with the option of using its Virtual PABX eliminating the need to invest in their own PABX platform. Benefits of using Dubai Internet City’s telephony solutions include:

Local Area Network:
Whatever technology you have implemented for your Corporate Wide Area Network, Dubai Internet City has the infrastructure needed to deliver any connectivity solution. Our reach extends beyond the UAE to almost every major city in the world. WAN services provided include:

Dubai Internet City LAN solutions have been developed to offer business partners a high performance communication platform for data networking. Local Area Networks are implemented using VLAN technology.

A virtual or logical LAN is a local area network with a definition that maps workstations on some other basis than geographic location (by department, type of user, or primary application).

This provides maximum flexibility in LAN configuration. VLANs can have almost any size to accommodate the needs of both small and large networks. By utilizing VLAN technology, business partners will realize the following benefits:

• No investment required for infrastructure
• Reducing overall running costs by outsourcing network components
• Rapid deployment of network “Plug and Play”
• Flexibility in physical and user reconfigurations
• Maintaining the highest standards of networking
• Outsourcing IT functions and focusing on core business

Dubai Internet City has implemented Systimax Solutions, industry leading Systimax structured connectivity solution, for its cabling infrastructure. Designed for modern era Gigabit applications, Systimax Labs have provided the most extensive and comprehensive portfolio of structured connectivity solutions available on the market today. Systimax Solutions is the ideal single cabling solution for Dubai Internet City’s network that integrates video, voice, and data on a single platform. This infrastructure comfortably handles future Gigabit applications such as 1000Base-T while ensuring users get the best from their 100BaseT applications.

For its active network components such as routers, multiplexers, and switches; Dubai Internet City has partnered with the leading networking manufacturers including Cisco, Lucent, and Alcatel to build its network. Critical network components are redundant with load balancing and fail over systems in place to ensure the highest levels of quality and availability.

Wide Area Network:
Whatever technology you have implemented for your Corporate Wide Area Network, Dubai Internet City has the infrastructure needed to deliver any connectivity solution. Our reach extends beyond the UAE to almost every major city in the world. WAN services provided include:

• Leased Circuits: Leased circuits provide protocol independent connectivity to business partners requiring dedicated channels. Speeds range from 64Kbps up to 2Mbps with service coverage for the UAE and cross border connectivity to major cities around the globe.
• Integrated Services Digital Network (ISDN): There are two levels of service: the Basic Rate Interface (BRI), intended for the small enterprise, and the Primary Rate Interface (PRI), for larger enterprises. The Basic Rate Interface consists of two 64 Kbps channels thus, a Basic Rate user can have up to 128 Kbps service. The Primary Rate consists of thirty 64 kbps channels.
• MPLS VPN: The industry's leading MPLS-based VPN (Multi-protocol Label Switching Virtual Private Network) solution ideal for any enterprise. It covers your entire e-business communications needs intranet, extranet, and Internet services with combined IP, data, and voice support. The solution is highly scalable, extremely flexible, and adaptable with all the security of a private network.
• ATM: The broad bandwidth, fully managed solution for all your communications. ATM enables data, voice, video, and Internet/Intranet services to all ride the same powerful backbone intended for high-end applications.
• Frame Relay: Designed for bursty applications, Frame Relay is a cost-effective alternative to private lines. With a Committed Information Rate (CIR) bandwidth is guaranteed even at peak network conditions. Frame Relay is available in more cities worldwide than any other similar service today.
• X.25: Legacy networking protocols such as X.25 are also provided at Dubai Internet City to protect existing customer investments. Dial up and dedicated service can be provisioned at different speed levels based on customer demand.

With the wealth of data communication services available, Dubai Internet City is a true One Stop Shop for all enterprise Wide Area Networking requirements.

Internet Services
The Internet plays a strategic role in any company's ability to survive and compete. Gaining a competitive advantage means staying on top of Internet advances and trends. Hence Dubai Internet City Internet services have been designed to enable companies to compete in the Internet Economy. Services provided include:

• Burstable 2Mbps Internet Access for every business partner
• Direct connectivity via a 10/100 Mbps Ethernet connection
• Virtual email addresses
• Virtual Mail Server
• Web hosting
• Domain name services
• FTP services
• Static IP addresses

The Internet backbone of Dubai Internet City is redundantly connected to EMIX, the Emirates Internet Exchange. EMIX is the first Network Access Point (NAP), private or public, established in the Middle East & Near East region built on one of the longest STM-1 circuits worldwide in terrestrial and submarine communication.

This Network Access Point features:

• Diverse and redundant routing options
• Direct connection to NAP's in USA
• Quicker response times
• High speed 155 Mbps link over terrestrial cable routes

Internet bandwidth provided by Dubai Internet City is available at different qualities of service with committed bandwidth rates that guarantee speed and performance based on business partner needs.

Various billing solutions are available to provide business partners with the flexibility required in the e-economy. Volume based billing ensures business partners still have access to the full capacity of the line, but pay only for the amount of capacity actually utilized. This is particularly cost effective for sudden 'spikes' of very high traffic, and lengthy periods with little Internet traffic. Flat billing regardless of volumes is also available.