Dubai Internet City (DIC) provides a Knowledge Economy Ecosystem designed to support the business development of Information and Communications Technology (ICT) companies. It is the Middle East’s biggest IT infrastructure, built inside a free trade zone and has the largest commercial Internet Protocol Telephony system in the world. DIC is a strategic base for companies targeting emerging markets in a vast region extending from the Middle East to the Indian subcontinent, and Africa to the CIS countries, covering 1.8 billion people with a GDP of $ 1.6 trillion.  In line with Dubai's liberal economic policies and regulations, DIC offers foreign companies 100% tax-free ownership, 100% repatriation of capital and profits, no currency restrictions, easy registration and licensing, stringent cyber regulations and protection of intellectual property. Within a short span of time, a dynamic international community of ICT companies has established itself in Dubai Internet City. The global ICT giants are all here: Microsoft, Oracle, HP, IBM, Compaq, Dell, Siemens, Canon, Logica, Sony Ericsson, Schlumberger and Cisco, to name just a few. The ICT cluster in Dubai Internet City is comprised of companies from various sectors: Software Development, Business Services, Web Based & e-Commerce, Consultancy, Education & Training, Sales & Marketing and Back Office Operations.  DIC provides a scalable state-of-the-art technology platform for companies looking to provide cost effective Remote Services such as call center operations. It provides an environment that attracts most elements of the value chain for an ICT business.  In addition, it has developed programs that can be leveraged by the ICT community to explore and expand channel and business development opportunities.