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Activating/Disactivating DIC Telecom Telephone Features

The following are DIC Telecom’s current telephony features (when you subscribe to one or all telephony features). Please follow the steps to activate, test and deactivate as you wish.

  • Incoming Call Barring

The feature enables a user to request that incoming calls are inhibited, by dialing the appropriate codes to activate/deactivate/interrogate the feature. When the feature is active, a stuttered dial tone will be heard at the start only and the caller receives an announcement indicating that the user is not accepting calls at that time.

How to use this feature

Activate

Interrogate

Deactivate

 * 261  # 

      *#  261 #

# 261 #

Example:

Activate

Deactivate

Pick up the handset

Press *261#

Replace handset

Pick up the handset

Press #261#

Replace handset

 

  • Outgoing Call Barring

The feature enables a user to inhibit the type of outgoing calls that can be made, by dialing the appropriate codes to activate/deactivate/interrogate the feature.  This feature is typically used to prevent certain types of calls being made (National, GSM and International), and deactivation can be protected with a password. When the feature is active, a stuttered dial tone will be heard at the start only.

How to use this Feature

 

Activate

Interrogate

Deactivate

All (National, GSM and International)

* 342 #

*# 34 #

# 342 * password #

International

* 343 #

*# 34 #

# 343 * password #

Example: 

Activate (International calls)

Deactivate (International calls)

Pick up the handset

Press *343#

Replace handset

Pick up the handset

Press #343*

Enter the password

Press #

Replace handset

 

  • Return Last Incoming Call

The feature provides an announcement to identify the last caller, with the option to request the return of the call by dialing a digit. This feature enables you to see the last incoming call number along with the date and time of the call. The telephone number of the incoming call will be displayed on the LCD of the telephone set.

For example, when you dial:

1471    It will enable you to see the last calling number along with the date/time of the call.

1472    It will allow you to dial the last calling number, without seeing the number.

14713 It will dial the last calling number after seeing the number.

  • Ring Back When Free

The feature allows a user to request for the automatic completion of calls to busy subscribers when the called party becomes free, without having to wait on the line or redial the calling party’s number to a busy phone, after hearing the engaged tone. 

How to use this Feature:

If, when trying to make a call, you hear an engaged tone, dial 5 and replace the handset. 

Activate

Deactivate

* 37 # or 5 on busy tone

# 37 #

 

  • Call Diversion Immediate

The user can arrange for all calls incoming to their number to be transferred to another number by dialing the appropriate codes to Activate/deactivate/interrogate the feature. When the feature is active, a stuttered dial tone will be heard at the start only. 

How to use this feature:

Activate

Interrogate

Deactivate

 * 21 * 'phone number' #

 *# 21 #

 # 21 #

Example:

Activate

Deactivate

Pick up the handset

Press *21*

Enter the telephone number to which all incoming calls will be diverted.

Press #

Replace handset

Pick up the handset

Press #21#

Replace handset

 

  • Call Diversion on Busy

The user can arrange for a call incoming to their number to be diverted to another number when their telephone line is busy by dialing the appropriate codes to Activate/deactivate/interrogate the feature. When the feature is active, a stuttered dial tone will be heard at the start only.

How to use this feature:

Activate

Interrogate

Deactivate

 * 67 * 'phone number' # 

 *# 67 #

# 67 #

 Example:

Activate

Deactivate

Pick up the handset

Press *67*

Enter the telephone number to which all incoming calls will be diverted when you are busy with another call.

Press #

Replace handset 

Pick up the handset

Press #67#

Replace handset

 

 

  •  Call Diversion on No Reply

The user can arrange for the transfer of all calls incoming to their number that are not answered within approximately 30 seconds by dialing the appropriate codes to Activate/ deactivate/ interrogate the feature. When the feature is active, a stuttered dial tone will be heard at start only.

How to use this feature:

Activate

Interrogate

Deactivate

 * 61 * 'phone number' # 

 *# 61 #

# 61 #

Example:

Activate

Deactivate

Pick up the handset

Press *61*

Enter the telephone number to  which all unanswered incoming calls will be diverted.

Press #

Replace handset

Pick up the handset

Press #61#

Replace handset

 

  •  Calling Number Delivery (Caller ID)

This feature enables a user to have the caller’s number displayed on their terminal, or associated equipment.        

  •  Call Waiting

While engaged on a call, an extension user with Call Waiting service is given a tone to indicate that an incoming call is waiting.

Whilst receiving the call waiting indication, the Centrex extension user has the following options:

a)   Ignore the waiting call.

b)   Reject the waiting call and continue with the original call. Flash 0

c)   Accept the waiting call and release the original call by clearing. Flash 1

d)   Accept the waiting call and hold the original call. Flash 2

Activate

Deactivate

Interrogate

Pick up the handset

Press *43#

Replace handset

Pick up the handset

Press #43#

Replace handset

Pick up the handset

Press *#43#

  Replace handset

 

  •  Three Party

This feature allows a Centrex extension user to place an established call on hold, and establish a second call.

The Centrex extension user can then speak to either party alternately, with privacy, or establish a conference call with both parties, or connect the other two parties (transfer).

THREE PARTY (Sub A calls Sub B. Press Flash dial Sub C)

 

STEP 1: Enter 3 party speech Flash 3

STEP 2: Suspend sub B and connect sub C Flash 4

STEP 3: Release sub B and connect sub C Flash 5

STEP 4: Suspend sub C and connect sub B Flash 6

STEP 5: Release sub C and connect sub B Flash 7

For all inquiries, please call us at 04 390 5555

 

 
 
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